Introduction
TITAN CONTENT PTY LTD is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
By providing your personal information to Titan Content, you consent to the collection and use of it and any other information provided to Titan Content in accordance with this Privacy Policy. You also agree to provide true, accurate, current and complete information about yourself. If at any time you wish to change the uses of your personal information to which you have consented, please contact us at security@titancontent.com
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, date of birth, identity information such as ID or SSN number, credit/debit card details (if you are making a purchase), other information relevant to customer surveys and/or offers, information you provide in any communications between us and facsimile numbers.
This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.titancontent.com, from your website, from Live chats, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Responding to any enquiry you make.
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- We may use the information to improve our products and services.
- To quickly process your transactions.
- We will contact you for your order confirmation or any such query. We may contact you by email, phone, or mail. We may also use the information to customize the website according to your interests.
- We may also contact you for QA or ratings of our product or service.
- We will not use your personal information to send you any promotional or marketing emails.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Loss of personal information.
Despite our every effort to protect your personal information, there remains the possibility that a breach of our security could occur. In the event of loss of personal information Australia Post will:
- Seek to rapidly identify and secure the breach to prevent any further breaches.
- Engage the appropriate authorities where criminal activity is suspected.
- Assess the nature and severity of the breach, including the type of personal information involved and the risk of harm to affected individuals.
- Notify the affected individuals directly if appropriate and where possible.
- If appropriate, put a notice on our website advising our customers of the breach.
Controlling your personal information.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Access to your Personal Information.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you believe that any information we are holding on you is incorrect or incomplete, please email us at support@titancontent.com as soon as possible. We will promptly correct any information found to be incorrect. TITAN CONTENT PTY LTD will not charge any fee for your access request. In order to protect your Personal Information, we may require identification from you before releasing the requested information.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Do we use cookies?
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
Currently, we do not use cookies; however, we aim to use traffic log cookies to identify which pages are being used. This will help us analyze data about web page traffic and improve our website to tailor it to customer needs. We will only use this information for statistical analysis purposes, and then the data will be removed from the system.
Overall, cookies help provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive, they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Third Party Websites.
Please be aware that Titan Content does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy Policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Policy Updates
This Policy may change from time to time and is available on our website. You should check this page from time to time to ensure that you agree with any changes. This policy is effective from July, 2018.
Terms and Conditions
Please also visit our terms and conditions section at https://www.titancontent.com/terms.php
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
Address: Suite 31, level 3 10 bridge street Granville 2142 NSW, Australia.
Phone No: +61430631948
Email Address: support@titancontent.com
Further information on privacy
You can obtain further general information about your privacy rights and privacy laws from the Office of the Australian Information Commissioner by:
- calling their Privacy Hotline on 1300 363 992.
- visiting their website at http://www.oaic.gov.au/
- writing to: The Australian Information Commissioner GPO Box 5218 Sydney NSW 1042